Entity processing in Service Central - Enter and edit payments

Cash Line

Batch control disabled - For a credit card payment, entity ownership is determined in the following order:

  1. The entity assigned to the credit card cash account, if any
  2. The default entity for Service Central, if any
  3. The overall system default entity

For a non-credit card payment, entity ownership is determined in the following order:

  1. The default entity for Service Central, if any
  2. The overall system default entity

Batch control enabled - For a credit card payment, entity ownership is determined in the following order:

  1. The entity assigned to the credit card cash account, if any
  2. The cash entity specified in the batch, if any
  3. The default entity for Service Central, if any
  4. The overall system default entity

For a non-credit card payment, entity ownership is determined in the following order:

  1. The cash entity specified in the batch, if any
  2. The default entity for Service Central, if any
  3. The overall system default entity

Distribution/Income Line

Not applicable

AR Line

For a payment on an existing open item, uses the owner entity of the original item being paid.

For a credit card payment for a newly created Prepaid Credit Balance item if batch control is disabled, entity ownership is determined in the following order:

  1. The entity assigned to the credit card cash account, if any
  2. The default entity for Service Central, if any
  3. The overall system default entity

For a non-credit card payment for a newly created Prepaid Credit Balance item if batch control is disabled, entity ownership is determined in the following order:

  1. The default entity for Service Central, if any
  2. The overall system default entity

For a credit card payment for a newly created Prepaid Credit Balance item if batch control is enabled, entity ownership is determined in the following order:

  1. The entity assigned to the credit card cash account, if any
  2. The cash entity specified in the batch, if any
  3. The default entity for Service Central, if any
  4. The overall system default entity

For a non-credit card payment for a newly created Prepaid Credit Balance item if batch control is enabled, entity ownership is determined in the following order:

  1. The cash entity specified in the batch, if any
  2. The default entity for Service Central, if any
  3. The overall system default entity