Address verification

Address verification is an optional feature that may be implemented with your system. It checks addresses you enter against a database of valid addresses to help ensure that customers actually receive important communications and that your organization doesn't waste time and postal fees sending correspondence to invalid addresses. Your administrator configures the way address verification detects invalid addresses.

To select data from a drop-down list

A drop-down list displays pre-defined selections from which you can choose.

  1. Click on the down arrow on the right side of the list to see the entire list.
  2. Select an item from the list by clicking on the item.

You can also perform a speed search, which can be helpful in selecting items from long lists. For example, if you type ca in the Country drop-down list, you immediately scroll to the first country that starts with the letters Ca. You can then use the down arrow or up arrow keys to move to the next or previous items in the list.

The speed search feature expects you to enter the search string quickly. If you pause typing for more than 2 seconds, the search is based on what you have entered up to that point. For example, if you type c in the Country drop-down list, wait a few seconds, and then type a, the list scrolls to the first country that starts with the letter C, and then scrolls to the first country that starts with the letter A.

Note: Some fields look like drop-down lists but are really combination fields that allow you to enter new values or choose from previously entered values. Combination fields do not support the speed search feature.