Running multiple iMIS instances

You can open multiple instances of the Manage customers window simultaneously and independently of each other. The number of instances that you can open depends on the number of licenses you have purchased and the system resources (memory, disk space, and so forth). For example, if you have a five-user license, you can open five instances of iMIS.

Note: If you open more than five instances of iMIS, we recommend you increase your system memory to 256 MB RAM.

Note: You may receive one of the following error messages when attempting to open multiple instances of iMIS:
Error opening iMIS Standard Data file (iMISSTD.DF1). The file's read-only attribute may be set. Click OK to exit.
A new iMIS workspace cannot be started. You may have exceeded your license count. Click OK to exit.
These error messages may indicate that the iMISSTD.DF1 file cannot be found, that the file is set as read-only, or that you are trying to open multiple instances of the Manage customers window without a multi-user license.

The first instance of the Manage customers window is opened by selecting Customers from the navigation bar and selecting Manage customers from the Customers task list. Subsequent instances are opened by repeating this action or from the Manage customers window (see Opening customer records).

To help distinguish between multiple iMIS instances, the current customer information displays in the iMIS window title.