Viewing record history
The Record History tab lists the customer records opened during the current session of the Manage customers window and enables you to quickly re-open any of the listed records without performing another search.
The most recently opened records are listed in the top row of the Record History tab, and records are listed only once in the tab regardless of the number of times they have been opened. If a record's information is updated, the changes will not be reflected in the Record History tab during the current session.
When you first open a customer's record in the Manage customers window, a row is added to the top of the Record History tab listing the customer's ID, Member Type, Last Name, First Name, Company, Company ID, City, and State. The fields you see on the Record History tab can be customized by your administrator.