SR_CATLEVEL (Validation)

Designates a category that spans across other categories. For example, you might have categories that align with product types, such as books, t-shirts, and desk accessories, but customers might inquire about the availability of these items in other languages. These inquiries might all receive an additional categorization such as "Language".

Values must be 20 characters or less.

Note: Do not define Expansion values in this validation table. Expansion values will not be saved when creating new issues and will also prevent the appropriate codes from being saved in issues.

Service Central

Location	Display field	iMIS table
Resolution window (from Issues, select View and enter issues, open an issue, click Edit, and click Resolution)	Category Level	Service_Request.CATEGORYLEVEL