Using order processing

The order processing stages are accessed from the Process orders sub-task list (from Orders, select Process orders). Each sub-task list item opens a window used in processing an order to completion. Each processing window lists the orders that are at that stage of the order process. If an order processing window is empty, it means only that no orders are at that processing stage, not that active orders are not in the system.

Regardless of an order's status, orders placed on hold do not appear on the order processing windows. For more information about orders placed on hold, see Entering Order Details Information.