Backordering product kits

Product kit inventory must be complete before an order for a product kit can move to the next order processing stage. For example, if a kit consists of three videos and only two are available in inventory, the entire kit will be on backorder.

Regardless of any Automatic Backorder Processing options enabled, backordered kits override the selected options. For example, if you enable the Ship Partial, Backorder Remainder option, the backordered kit overrides the option because you cannot ship partial kits.

If an order contains a product kit as well as one of the kit components, the order will be processed, but the inventory count will be inaccurate. This can result in a backorder not generating. See Preventing duplicate product line-items for more information.