Immediate card authorization
If you have enabled the Immediate Authorization option, and then entered a credit card payment, the transaction information is sent immediately through the gateway to the financial institution for authorization. After the payment is authorized, the funds are captured at midnight of the transaction date.
Note: European debit card authorization accounts cannot be configured to use the Immediate Authorization option.
To enter a credit card payment using immediate authorization
- From AR/Cash, select Enter and edit transactions > Sales transactions to open the Enter and edit sales transactions window.
- Click New.
- Enter the customer ID in the Id field.
- Enter a product in the Product field, or click the Find icon to select a value.
- Enter the product quantity in the Quantity field.
- Enter the credit card code in the Check/CC field. Several additional credit card fields display when you press Tab.
- Enter the credit card number in the CC # field.
- If required, enter the Card Security Code in the CSC field.
- Enter the expiration date in the Exp field.
- Enter the name on the credit card in the Name on CC field. This does not have to be the same as the customer name.
- Enter an amount in the Payment Amount field.
- Click Save.
- If the transaction was authorized, the Authorize field on the payment transaction window populates with the authorization code and the transaction is saved. In addition, if you entered a value in the CSC field, the field is now blank because the system automatically deleted the value once the transaction has been submitted.
- If the authorization was declined, an error message displays indicating that the transaction was declined. Select OK to exit the Results window and return to the transaction window. If the transaction was declined, DECLINED displays in the Authorize field in the payment window.
Note: For this example, we are using the Enter and edit sales transactions window. You can enter the credit card payments in any of the windows available for credit card authorization.
Note: There could be several reasons for a declined authorization, such as bad card, invalid data, or invalid credit card number.
Note: At this point, you are not able to save the transaction. You can edit the payment date, amount, name, credit card number, and expiration date, and then resubmit the transaction for authorization.