The iMIS 20/20 Advance Program is no longer available as an upgrade path for new upgrades. However, organizations already enrolled in the program may continue using this path. For all new upgrades, see How to upgrade to iMIS EMS to determine which upgrade path is right for you.
Anyone currently enrolled in the 20/20 Advance Program, the final step is to upgrade to full-cloud iMIS EMS.
Upgrading to full-cloud iMIS EMS
Those who have been through the iMIS 20/20 Advance Program must take the following steps to upgrade to iMIS EMS:
- Contact your AiSP or Client Success and let them know that you are ready to take the final step in the upgrade process. Ask that they work with ASI Orders to confirm proper licensing and contracts are in place for an iMIS EMS Enterprise site. Once confirmed, ASI Orders will enter a ticket to Cloud Services requesting the iMIS EMS Enterprise test site be created.
- Cloud Services creates the test site and gives the client, AiSP, or ASI Client Success the link to the iMIS EMS test site.
- Testing begins and is either completed by the partner and/or client.
- The iMIS EMS Checklist is completed, signed, and AiSP or ASI Client Success notifies Cloud Services that all necessary testing has been completed.
- A production upgrade date is scheduled after the client finishes their testing.
- The client's live site is upgraded on the agreed upon date and time.
Note: The ASI Upgrade Program Team is available for consultations throughout the upgrade testing phase with the AiSP or ASI Client Success as needed. Please submit a support ticket requesting to talk to the upgrade program team.
Note: Contact ASI Hosting at least four to six weeks in advance of the desired upgrade date. It is recommended the live upgrade is scheduled on a Monday or another day earlier in the week. This ensures you have available resources if something important occurs. Additionally, schedule around any PTO, holidays, big events, or long weekends.