When you cancel an event for which there are active registrants, iMIS automatically reverses the accounting entries that were created during order processing. The income accounts are debited and Accounts Receivable is credited. All open receivable balances for unpaid orders are closed (brought to zero balance). For registrants who have already paid, the reversed entry results in open credits. Open credits can be refunded or can be applied to other orders or event registrations.
Cancelling an event, unlike cancelling a registration, is irreversible. All registration details are always deleted after an event is canceled.
Do the following to cancel an event that does not have active registrations:
- From the Staff site, go to Events > Find events.
- Search for the event you want to cancel. Open the event.
- Click Edit to edit the event.
- Scroll to the bottom of the Edit event window and click Cancel Event. When prompted, click OK.
Note: When adding a new event, the Cancel Event button is not available until the event has been saved for the first time. When cloning an event or using an event template, the Cancel Event button is available immediately.