Service Packs

This page only details Service Pack features that have related help site documentation. See the official Service Pack and Hotfix page to download the most current Service Pack and for more information about all of the fixes included in the Service Packs.

Warning! After applying the Service Pack, do not use the Reset/Rebuild functionality located in the DB Maintenance Utility to initiate any rebuilds that modify the structure of your database. Initiating any rebuilds that modify your database structure will overwrite database changes made in a Service Pack.

Service Packs and the DataVault

You must ensure your DataVault version is compatible with your Service Pack update. If your DataVault is hosted by ASI, you must contact ASI for assistance determining DataVault compatibility.

Do the following to determine whether your DataVault is hosted by ASI or your organization:

  1. From the Staff site, go to Settings > Finance > General.
  2. Locate the DataVault service address:
    • If the DataVault service address contains, the DataVault is hosted by ASI on a separate server.
    • Enter a ticket informing ASI Hosting of the Service Pack to which you want to upgrade, and verify your DataVault version is compatible.

    • If the DataVault service address does not contain, the DataVault is self-hosted on your own system. Run the setup.exe application on the DataVault application server to upgrade the existing DataVault install.

DataVault updates are not required for every Service Pack update. Review the Compatible DataVault version for the Service Pack to which you want to upgrade.

Service Pack I (

  • Compatible DataVault version:
  • A new business object, GiftHistorySummaryBasic, is available for when there are no yearly roll-ups needed, for example, when the only value needed is the lifetime giving amount. This new business object improves performance of queries using GiftHistorySummary table data.
  • The $/Fundraising/DefaultSystem/Queries/Dashboards/Major Donors For Manager query has been updated to use this new business object to improve the performance of the Moves management dashboard.

  • General lookup tables: A new default option, None selected, has been added to the General tables drop-down. This allows the General lookup tables page to load without any tables selected, increasing performance.
  • The Fundraising report, Outstanding Pledges, has been updated with the optional date parameter, Exclude Pledge Dates before. This filter was added to improve the run time of the report.

Service Pack H (

  • Compatible DataVault version:

No related feature documentation.

Service Pack G (

  • Compatible DataVault version: Same as Service Packs D, E, and F (
  • Note: If the initial Service Pack install results in a failure, you can reapply the Service Pack from a command line.
    Do the following:
    1. At a command prompt, navigate to the SP_20.2.64.8771 directory created by the iMISv300ServicePack.exe application.
    2. Enter the following:
    InstallServicePack -f
    The -f option allows for the Service Pack to be reapplied.

    This capability is available for Service Pack G and later.

  • The Email a friend functionality is deprecated. Although the configuration options are still available (Settings > RiSE > Quick Setup/Page builder configuration), they have been deprecated. The associated email button is still available on the bottom-right in the Staff site's footer, but should be removed to avoid a display error. The Social Share content item is the suggested replacement.
  • A new column, PaymentTerms, is added to the Recurring Donors worksheet in the Workbook Converter. The PaymentTerms define the payment schedule for a recurring installment pledge.

Service Pack F (

  • Compatible DataVault version: Same as Service Packs D and E (
  • Single-Sign On (SSO): Configure Single-Sign On from the iMIS Staff site.

Service Pack E (

  • Compatible DataVault version: Same as Service Pack D (
  • Donor notes: Allow donor to enter a note when they are donating.
  • Removing TLS 1.0 dependence: After June 30, 2018, all entities must have stopped use of SSL/early TLS as a security control, and use only secure versions of the protocol.

Service Pack D (

  • Compatible DataVault version:
  • Premium products: Kit products are available to be used as a premium.
  • Workbook Converter: Ability to use the Workbook Converter to import external gateway tokens along with recurring instruction details.
  • Pledge Invoices: Ability to pay pledge invoices from the Open Invoice List Display content item.

Service Pack C (

  • Compatible DataVault version:

No related feature documentation.

Service Pack B (

  • Compatible DataVault version:
  • Updated password requirements for PCI compliance: If the MaxInvalidPasswordAttempts value in the web.config file is modified to a value of 6 or greater, users will be locked out of iMIS. PCI requires limiting access after six logon attempts.

Service Pack A (

  • Compatible DataVault version: Same as iMIS 2017 GA (

No related feature documentation.