Customers

Customers is the core area of functionality where back-office customer relationship management occurs.

Common commands and shortcuts (Desktop)

Customers Overview

iMIS Customers feature terms

Reviewing the iMIS interface

Navigation for Customers

Customer Data Management

Authorization levels for Customers

Customer data entry

Finding customer records

Modifying customer records

Data entry features

Running multiple iMIS instances

Managing tab preferences

Detailed Customer Data

About Detail and History tab preferences

Manage customers - Detail area

Entering financial information

Entering note information

Adding a picture

Entering salutations information

Historical Customer Data

Sorting history tab data

Reviewing the History area

Viewing results

Viewing record history

Managing call activities

Managing letter activities

Viewing company rosters

Viewing AR/Cash activity records

Viewing billing items

Managing activity records

Viewing event registrations and activities

Viewing orders and order activities

Viewing exhibition registrations and activities

Viewing exposition activities

Viewing certification activities

Managing label preferences

Viewing change log activity records

Viewing fundraising information

Managing matching plans information

Managing notification information

Viewing project information

Customer Communication

Generating customer profiles

Creating letters

Emailing customers

Printing customer address labels

Attaching documents to activity records