Printing trial balance reports

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The Trial Balance report lists customer accounts with an open balance, and provides contact name, company name, telephone number, a line for each open item, a summary aging for each account, and a total.

The Trial Balance report is used as a collection report to locate and call overdue customers. It lists customer accounts with an open balance, and provides contact name, company name, telephone number, a line for each open item, a summary aging for each account, and a total.

Staff users can run the Trial Balance report from Reports (Reports > Accounting reports).

Do the following to print a trial balance report:

  1. Navigate to the contact’s account page.

  2. (Transactions tab) Click View Trial Balance. Enter the following information:
    • Aging Date - The ending date of the date range to be included in the report.
    • Include Invoices - Filter results by specific aging bucket:
      • All
      • Current - Displays the outstanding balance for which payments are current.
      • 31 - 60 Days - Displays the outstanding balance for which payments are late by 31 to 60 days.
      • 61 - 120 Days - Displays the outstanding balance for which payments are late by 61 to 120 days.
      • Over 120 Days - Displays the outstanding balance for which payments are late by over 120 days.
    • Invoice Type:
      • AR Invoices - Filters the transactions to only show invoices.
      • Prepaid Credits - Filters the transactions to only show prepaid credits.
    • Paid Invoices - Select Yes to include invoices with a balance of 0.00.
    • Debit Balances - Select Yes to include invoices that balance greater than 0.00.
    • Credit Balances - Select Yes to include invoices that balance to less than 0.00.
    • Exclude Future - Select Yes to exclude transactions with a date more recent than the Aging Date.
    • Summary - Select Yes to exclude specific invoice granularity. The Summary displays the sum of each aging bucket and overall balance.
    • Financial Entity - Filters results by the financial entity.
    • Member Type - Filters results by the member type.
    • System Type - Filters results by the source system.
    • Future Due Date - Select Yes to include invoices with future installment dates.
    • Exclude Cash - Select Yes to exclude cash invoices.

    3. Click Refresh. The contact’s trial balance statement is displayed.

  3. Export the trial balance statement to PDF or Excel.
  4. Print the report.