European taxation (VAT)

Related videos

Value-Added Tax (VAT) is a tax levied on goods and services sold within the European Union (EU). iMIS supports VAT, so you can tailor your organization’s taxation method for the EU member countries in which you have operations. Applicable taxes then will be calculated automatically based on a customer’s country.

To charge VAT, you multiply the net price by the VAT rate (to calculate how much VAT to charge) and then add that amount to the net price to give the gross (inclusive) price:

Net price = £100
+ VAT due at 20% = £20
= Gross price = £120

Note: When prices are entered that are VAT inclusive, iMIS derives the VAT amount from the net price to arrive at a per-unit VAT amount, which is then multiplied by the quantity sold. The result is a VAT amount per each line item.

When is VAT included in the price?

Almost always. By law, the prices advertised in retail shops must include VAT, so no additional tax is charged at checkout. Products advertised in magazines, catalogs, websites, price lists, and other literature might be aimed at the public, businesses, or both. By law, if they are meant only for the public, then prices must include VAT. If they are meant for both public and business, then VAT-inclusive prices are usually given.

Exception – Prices quoted between organizations (companies) are often VAT exclusive, because VAT might be claimed back by a company and so should not affect the budget.

When is VAT shown on bills and receipts?

Most retail prices on bills and receipts include VAT, so it is not shown separately. However, some might list the VAT as a separate line, just to report how much tax is included in the price. Invoices from VAT-registered suppliers (like builders) must show a separate amount for VAT, as well as the VAT Registration Number of the business.

To specify whether you want VAT-inclusive or VAT-exclusive pricing, you enable a setup option. See Configuring VAT accounting options.

Configuring iMIS for VAT

Implement your VAT configuration in the following order:

  1. Enabling VAT for the default organization — Gives you access to the VAT options in iMIS.

    2. Note: Enabling VAT automatically disables the Default or Canadian taxation method for an organization. The VAT and Canadian taxation methods are mutually exclusive.

  2. Defining VAT and intrastate country codes — Lets you verify that the codes are correct for your needs before you do any configuration based on this table.
  3. Defining VAT tax categories - Lets you set up the tax categories that you need iMIS to use.
  4. Defining VAT tax codes — Lets you set up the tax codes that you need iMIS to use. If these tax codes are missing from the Product_Tax table, any taxes calculated equal zero.
  5. Configuring financial entities for VAT — Lets you set company information (such as registration codes and numbers) for each organization that will collect VAT.
  6. Setting up Company Flow Down for VAT — Enables VAT tab data for the company contact to flow down to company members.
  7. Configuring VAT accounting options — Lets you select options for calculating taxability and including VAT in pricing and fees.
  8. Defining VAT Rules for Events — Lets you add special rules for your virtual and other-country events.
  9. Verify that the Default country for your website (in the Staff site, go to Settings > Contacts > General) matches the EU Country you selected for your Default organization (go to Settings > Finance > Financial entities).
Enabling VAT for the Default Organization

Before you can configure iMIS to handle VAT for your organization, you must select VAT as a Taxation method for your Default organization. After that, you can create the specific VAT tax codes used by the different areas of iMIS. After enabling the VAT taxation method, be sure to restart iMIS for the change to take effect.

Illustrating a financial entity with the default taxation method set to VAT

Do the following to enable VAT for the Default organization:

  1. From the Staff site, go to Settings > Finance > Financial entities:
    • If adding a new organization, select Add new financial entity and enter a code for the organization in the Organization code field.
    • If updating an existing organization, select an organization from the Code list.
  2. Enable Default organization.
  3. For Taxation method, enable VAT:
    • VAT registration number — Enter the numeric part of an alphanumeric VAT number. Length and structure will vary depending on country. For example, FR 224 852 654 12 is used in France and BE 422 544 865 is used in Belgium.
    • VAT branch ID (optional) — Enter the VAT branch ID for an organization.
    • VAT Company (optional) — Enter the VAT company for an organization.
    • EU country code— Select the corresponding country code.

      • Note: If the drop-down populates the wrong EU country code, you first need to fix the entries in your Countries table and then update the entry here. See Countries for more information.

      The country that you set for your Default organization must match the System default country that you specify for your website. See General Contact Settings for more information.

  4. Registration number (optional, Fundraising) — Enter the registration number associated with an organization or fund. Fundraising organizations must have a registration number (Canada) or tax identification number (United States) to claim and verify tax-exempt status.
  5. Click Save.
Defining the EU Country Code

The EU country code is a two-character code assigned to each European member country. Do the following to define a country code:

  1. From the Staff site, go to Settings > Addresses > Countries.
  2. Select a country for edit.
  3. In the EU country code field, enter the two-character code assigned to the specific EU country.
  4. (optional) Enter the country code in the ISO 3 Digit Code field. This code is used for reporting purposes.
  5. Click Save & Exit.

See Countries for more information about the fields in this window.

Defining VAT tax categories

Tax categories are general collections of items that have common taxation rules. You must define the appropriate tax categories before you can define products and functions that use tax-by-customer-location taxation logic.

Note: Tax categories are only applicable when using the VAT taxation method. Tax categories can be used to differentiate between standard rated, reduced rated, and zero rated products.

Viewing the Tax category page

To define new tax categories, do the following:

  1. Go to Settings > Finance > Tax categories.
  2. Select Add new tax category.
  3. Enter the tax category Code.
  4. Enter the tax category Description.
  5. Click Save.
Defining VAT tax codes

If you are using different VAT tax rates, you must define the different rates in iMIS before you can apply them to any type of event, product, or order. You do so in the Tax codes window. The following sections include examples of various VAT tax codes.

Defining VAT-exempt tax codes

Different events and products might require defining different VAT rates:

  1. From the Staff site, go to Settings > Finance > Tax codes.
  2. Select Add new tax code.
  3. In the Code field, enter VAT_EXEMPT.
  4. Enter a full Name for the VAT_EXEMPT tax code.
  5. From the drop-down, select the correlating Account.
  6. (optional) Select the Tax category.
  7. (optional) Select the VAT country.
  8. Click Save.

Note: (VAT taxation enabled) Only one Tax code might exist for each unique Tax category and VAT Country combination, for example, there is only one Tax code which defines the Standard (Tax Category) tax rate for the United Kingdom (VAT Country). When a product or function is marked as Tax based on customer location, the Tax Category of the product and the VAT Country of the customer is used to lookup the relevant Tax Code.

Defining VAT zero-percent tax codes

Do the following to define a VAT zero-percent tax code:

  1. From the Staff site, go to Settings > Finance > Tax codes.
  2. Select Add new tax code.
  3. Enter a Code for VAT zero-percent.
  4. Enter a Name for the VAT zero-percent tax code.
  5. Select an Account to associate with this code.
  6. (optional) Select the Tax category.
  7. (optional) Select the VAT country.
  8. Click Save.
Configuring financial entities for VAT

After defining the country codes, enter the country code and additional VAT information for one or more financial entities (organizations):

  1. From the Staff site, go to Settings > Finance > Financial entities.
  2. Select an organization enabled for VAT taxation from the Code list.
  3. Enter the VAT registration number to be used to collect VAT.
  4. (optional) Enter the VAT branch ID.
  5. (optional) Enter a value in the VAT Company field.
  6. Select the EU country code.

    7. Note: The EU country code must be set up at Addresses > Countries to select it at this time. See Countries for more information.

  7. Repeat for any additional financial entities (organizations) as needed.
  8. Click Save & Exit.
Setting up Company Flow Down for VAT

You can enable User-defined company flow down for the VAT registration number, VAT country, and VAT exempt fields if both of the following are true:

  • Your iMIS database includes both Company and Individual customer types
  • The customers of a company are linked to the company record

Company flow down is useful for pre-populating related entries with common information (such as Main Address, County, and Telephone) and other additional user-defined company flow down fields:

  1. From the Staff site, go to Settings > Contacts > System options.
  2. In the User-defined company flow down field, enter the fields to display. For example, to display all VAT fields, enter:
    3. Name_Fin.VAT_REG_NUMBER,Name_Fin.VAT_COUNTRY,Name_Fin.USE_VAT_TAXATION
  3. Click Save.
Configuring VAT accounting options

Because organizations differ in how they need to charge VAT and handle pricing, iMIS gives you several global options that affect tax calculation and pricing of your order processing and events.

If your default organization is configured for VAT, you will see additional VAT accounting options (from the Staff site, go to Settings > Finance > General):

VAT setup:

  • Tax based on — Lets you change the method for evaluating taxation:
    • Bill to data — Applies VAT based on the Bill to contact’s location.
    • Ship to / Recipient data (default) — Applies VAT based on the Ship to location. This supports point-of-sale requirements for which contacts have different Ship to addresses, or make purchases intended for others, such as a manager registering an employee at a different site.

    Note: See Taxation based on Bill To versus Ship To for more information.

  • Display prices as — This setting lets you specify whether to display a price as VAT-inclusive or VAT-exclusive:
    • VAT inclusive (default) — Users can see any VAT they are charged as part of product and event prices. Users will see the actual price they are charged at checkout.

      • Note: When overriding prices in a registration, the override price is considered to include VAT at the correct rate for the registration and is not adjusted. If the registration is VAT-exempt, the override price should be entered excluding VAT.

    • VAT exclusive — Users will not see any VAT they are charged as part of displayed product and event prices. The price will be labeled ex. VAT to make this clear.

      • The VAT is automatically added where relevant and displayed in the cart. Displayed prices in the cart include VAT irrespective of the Display prices as setting. The cart always displays the full amount of what you are charged at checkout.

      Note: When overriding prices in a registration, the override price is considered to exclude VAT. VAT will be automatically added where relevant and displayed in the cart.

  • Define prices as VAT inclusive (non-reversible) — When enabled, all system-defined prices for taxable products, events, shipping, and handling are considered VAT inclusive. This means that you can define products and registration fees with the gross (tax-included) amounts that you will advertise to your members and the public. Once you enable VAT-inclusive pricing, the option appears grayed out, because the setting is permanent.
  • Tax code values to substitute and explain 0% VAT rates (optional) — If you populate them, these optional fields help you document the reason for VAT exemptions. You can select from the existing zero-rated VAT tax codes to specify ones to globally substitute as reason codes for each of three situations:
    • Contact is VAT exempt (system-wide)
    • Contact is VAT registered elsewhere in EU (Order entry)
    • Contact is outside of EU (Order only)

    In the same way, Event VAT Rules also let you select a Substitute Tax Code for any rule that prevents taxation (see Defining VAT Rules for Events). These codes allow you to report and document tax exemptions as required.

Taxation based on Bill To versus Ship To

The Tax based on options determine when iMIS does not charge VAT:

Table 1: Determining the bill-to and ship-to data
Bill to data Ship to / Recipient data
  • Billing address is outside of the EU
  • Billing contact is VAT Exempt
  • Billing contact is VAT registered in a different EU country from the order's financial entity
  • Shipping address is outside of the EU
  • Recipient contact is VAT Exempt
  • Recipient contact is VAT registered in the same country as the shipping address, and the shipping address is a different EU country from the order's financial entity

Definitions:

  • All orders have an associated financial entity. Each financial entity specifies a VAT country.
  • VAT Exempt means having the VAT Exempt option enabled for a contact.
  • VAT registered requires having a VAT Registration Number specified for a contact. If so, whether a contact is VAT registered then depends on the tax method and the value in VAT Country:
    • Bill to Data — If VAT Country is blank, the contact is VAT registered in the VAT Country of the order’s financial entity. (Exception: Web orders honor the original iMIS VAT implementation by first trying to establish the order’s financial entity from product lines.)
    • Ship to / Recipient data — If VAT Country is blank, the contact is not VAT registered.

The following table shows how VAT taxes apply to orders according to each Tax based on setting. You can substitute your EU countries for the ones used here (GB - Great Britain, BE - Belgium).

showing how VAT taxes apply to orders according to each Tax based on setting

How taxation methods use the VAT information on a contact's record

The VAT settings on each contact’s record affect when VAT is applied. From the Staff site, go to Settings > Finance > General, then scroll down to the VAT setup section. This section lets you choose to calculate taxes by Ship to / Recipient data (see Taxation based on Bill To versus Ship To). The following diagrams show the essential differences in how the two methods use each contact’s VAT values.

show the essential differences in how the two methods use each contact’s VAT values.

If the Bill To contact has no Preferred Billing country, iMIS assumes it is the country of the order’s financial entity.

Tax on ship to address and recipient contact

If the order has no shipping country, iMIS assumes it is the country of the order’s financial entity.

iMIS calculates VAT based on Ship to just as Amazon.co.uk does, with two exceptions:

  • iMIS allows each customer to supply VAT registration for one country only. 
  • iMIS cannot change rates based on the country to which an item is shipped.
Defining VAT Exception Rules for Events

To comply with Place of Supply requirements, you can use the VAT Rules table to define when not to charge VAT tax on taxable functions. These rules have limited scope: they only apply to taxable functions of VAT-enabled events that have a VAT Rule specified in the event’s definition. These special rules are optional, and you do not need these rules at all unless your organization faces one of these situations:

  • You hold online (virtual) events — The Place of Supply rules have requirements that apply to online events, as these specifically fall into the General rules (under Articles 44 and 45 of the EU VAT Directive).
  • You hold in-person events in another EU country — If you hold an event in another EU country that has different guidelines for when to charge VAT, then you need to define a new rule set.
  • Your tax advisor determines that the default approach of charging VAT to all non-exempt registrants is insufficient.

Note: Consult your tax advisor or audit firm for questions and validation of your rule sets.

Where do VAT rules apply?

If an event function is marked Taxable, VAT taxes can be charged. If the event itself also specifies use of a VAT Rule, iMIS determines whether to charge VAT according to your rules of exclusion.

How do rule sets work?

When a VAT event specifies a rule set, iMIS determines whether to charge the registrant VAT by testing each rule for a match. Starting with the top rule, iMIS stops only when all three conditions (whether VAT Registered, whether a Company Contact, and location) are met. If no rules are satisfied, VAT is charged as usual.

Defining VAT Exception Rules

System administrators can define VAT Exception Rules from the Staff site at Settings > Finance > VAT exceptions; both rule sets and associated rules are created in this section.

You can create as many rule sets as needed to handle the situations you must support. In all cases, your registrants see only confirmations that their fees include the required VAT taxes.

VAT exception rules window

Create a rule set

To create a rule set, do the following:

  1. Select (New) from the Rule set drop-down.
  2. Enter the Code that will be associated with the rule set. This field is limited to ten characters.
  3. Enter a Description of the rule set. This will be the description that appears in the Rule set drop-down. This field is limited to fifty characters.
  4. Save the rule set.

Note: Delete a rule set by making a selection from the Rule set drop-down and clicking Delete. This will remove the rule set and all associated rules. This action does not apply to the (New) rule set.

Create a rule in a rule set

Adding a new rule set

Do the following to create a rule in a rule set:

  1. Select the rule set.
  2. Click Add rule.
  3. Make your selections from the following fields:
    1. VAT Registered - Whether the registrant has a VAT Registration number entered.
    2. Company Contact - A registrant whose own record or whose parent record has a member type that is defined as a Company Record in the Member_Types table.
    3. Contact Country - Refers to the country specified in the registrant's address (regardless of parent record) as determined using the VAT country codes you defined.
      • (Any) - Not applicable.
      • Same as place of supplier — The registrant is in the same VAT country as the event’s entity.
      • Other EU Country – The registrant is in a different EU country from the event’s entity.
      • Outside of the EU – The registrant is outside of the EU.
    4. Substitute Tax Code - This field lets you select one of your zero-rated VAT tax codes as the "reason" for why the situation is not taxable. For example:
      • The contact is VAT Exempt
      • The contact is registered in a different EU country
      • The contact is outside of the EU altogether

      These codes allow you to report and document tax exemptions as required. Substitute tax codes are retrieved from the Tax Authority table with tax rate = 0.

  4. Click the checkmark to add the new rule to the rule set.
Example rule set: Online Events
Table 2: Example - Online events
VAT Registered Company Contact Contact Country Substitute Tax Code

Yes

Any

Other EU country

AB
Example rule set: Belgium events in France
Table 3: Example - Belgium events in France
VAT Registered Company Contact Contact Country Substitute Tax Code

Yes

Any

Same as place of supplier

NT

No

Yes

Same as place of supplier

NU
Setting up entities for other EU countries

If you hold events within the EU but outside of your EU country, you might need to set up multiple entity processing for each country involved in order to keep your financial records separate. The issues are:

  • Whether you hold an event in another EU country (for example, a Paris conference for your Brussels-based association)
  • Whether that country has different guidelines for when to charge VAT

Do the following to set up entities for other EU countries:

  1. From the Staff site, go to Settings > Finance > Financial entities , to define the entities for which you need to keep separate financial records:
    1. Select Add new financial entity.
    2. Create organizations for each additional EU country, ensuring the Taxation method is VAT and completing the VAT fields that appear.
  2. Define the Default entities. From the Staff site, go to Settings > Finance > General.
  3. Define default accounts for your entities.
  4. Set up payment methods for your entities.
  5. Set up Due to/due from processing.
  6. Verify the Default country for the website (From the Staff site, go to Settings > Contacts > General).
  7. When defining events that need this special VAT tracking, select your new entity codes as needed.
Applying VAT Rules

Each event can use one set of rules that you defined for its taxable functions, but the registration process still lets you override function-level tax codes:

  1. From the Staff site, open an event for edit:
    1. Go to Events > Find events, and search for the event.
    2. Select the event, then select Edit.
  2. Click the Pricing tab.
  3. From the Financial entity drop-down, select the correct VAT Organization name for the accounting of these transactions.
  4. Select a VAT exception rule to apply to the event.

    5. Selecting the VAT exception rule

  5. When defining each event function, enable the Taxable option as appropriate.

    6. Defining the taxable options in the registration option

  6. During registration, be aware that in some cases (such as when a registrant's company is VAT Exempt), enabling Add to master during registration causes taxes to be recalculated on functions, changing their cost.

    7. If this happens, you are prompted to click OK, confirm the registration details, adjust the payment amount as needed, then click Save.

How VAT Rules test Contact Country

The tests for Contact Country are the most involved part of VAT Rules.  Unless the selection is n/a, the country of the registrant’s address evaluates as follows:

  • Which address is evaluated?  The test uses the country associated with the registrant’s address on the registrant's account page in the Staff site. This address defaults to the registrant’s preferred mail address, but the criteria evaluation always uses the address as it appears in the user interface, including any manual address overrides.
  • Is the registrant outside the EU?  If the registrant’s country is not assigned a VAT Country Code in the Country Names table, then the country is considered to be outside the EU.
  • Is the country blank?  If the registrant’s country is not populated, then it is assumed to be the same as the country of the default organization.  The default organization’s country is established according to the VAT Country Code assigned to it.
  • Is the registrant within the EU?  The registrant’s country is considered in the EU if either of the following are true:
    • The registrant’s country is populated and the country is assigned a VAT Country Code in the Country Names table.
    • The registrant’s country is not populated and the registrant’s location is assumed to be the same as that of the default organization.
  • What is the supplier country?  If the registrant’s country is determined to be within the EU, then the registrant’s country is either the same as the supplier country or a different country.  For this evaluation, iMIS must know what the supplier location is (normally the location from which the event is hosted).  The following logic derives the EU Country to be used as the supplier location:
    • If the event is assigned an entity (which should be the case if the event is being held in a country other than the home country of the organization), the supplier location is set to the VAT country code for that entity.
    • If the event is not assigned an entity, then the supplier location is set to the VAT country code of the default organization.
  • Is the Registrant’s country the same as place of supplier or elsewhere in EU? Once the registrant’s country is determined to be in the EU and the supplier country location is known, then this test is simple.  If the VAT Country Code associated with the registrant’s address matches the VAT Country Code associated with the event supplier location, then the registrant location is considered the same as place of supplier.  If the VAT Country Codes do not match, then the registrant location is considered in another EU country.
Examples of VAT Rules

Tip! These examples show how to define and use VAT rules. Do not take this as tax advice.

For these examples, assume you have a home base in the United Kingdom (default org has VAT enabled and VAT Country is GB) and you have upcoming events where your tax advisor has given different VAT treatments:

  • In-person event in UK – All registrants (except those flagged as VAT Exempt), regardless of location, should pay VAT.  No VAT Rule is needed; let the default VAT treatment apply.

    • Rule: None; the VAT Rule drop-down should remain blank when the event is defined.

  • Online event – Following the General Rule under Articles 44 and 45, the tax advisor has said that, in addition to those flagged as VAT Exempt (who are never charged VAT under any circumstance), all registrants who are VAT Registered and in an EU country other than that of the default organization should be excluded from VAT.  All others, including those in the same country and those outside of the EU, should be charged VAT.

    • Rule: Create a rule with a single criteria line only:

    Table 4: Creating the rule
    VAT Registered Company Contact Contact Country Substitute Tax Code

    Yes

    Any

    Other EU country

    AB
  • Event in France – The French guidelines for this event state that all companies as well as those who are VAT registered and who have a French address should not be charged VAT.  All others, except for those flagged as VAT Exempt, should be charged VAT.

    • Rule: Since the guidelines allow for either a Company Contact or a contact whose VAT Registration Number is populated to be excluded, create a rule with two rows:

    Table 5: Creating the rule
    VAT Registered Company Contact Contact Country Substitute Tax Code

    Yes

    Any

    Same as place of supplier

    BC

    Any

    Yes

    Same as place of supplier

    GST
  • Event in Italy – The Italian guidelines and tax advice for this event state that all company contacts in either a different EU Country or one outside the EU should be exempt from VAT.  The VAT registration status connected to the registrant has no bearing.

    • Rule: Since the guidelines specify only company contacts in a country other than Italy, create a rule with two rows:

    Table 6: Creating the rule
    VAT Registered Company Contact Contact Country Substitute Tax Code

    Any

    Yes

    Other EU country

    NB

    Any

    Yes

    Outside the EU

    ON

Note: When defining events that are held in a country other than the home location of the organization, you must assign an entity code to the event.

Setting up VAT for Events

VAT taxation for an event involves applying VAT to event functions and hotel rooms. After defining VAT tax codes, you can enter the tax codes for individual event functions and hotel rooms.

Note: Because services are consumed in the country in which they are delivered, all customers are considered taxable.

  1. Enable the VAT method.
  2. Define the VAT codes.
  3. Define the VAT tax categories. This is only required if you intend to use Tax by Location functionality.
  4. Verify the Default country for the website (in the Staff site, go to Settings > Contacts > General).
Applying VAT to an event function

Do the following to apply VAT to an event function:

  1. From the Staff site, go to Events > Find events.
  2. Open the desired VAT event.
  3. To apply VAT to an event registration option, do the following:
    1. Select Edit for the overall event.
    2. Click the Pricing tab.
    3. Select the desired registration option.
    4. Click the Accounting tab.
  4. To apply VAT to an event program item, do the following:
    1. Scroll down to the program items, then select the desired VAT program item.
    2. Select Edit.
    3. Click the Accounting tab.
  5. Enable Taxable to display the VAT tax code drop-down.
  6. Select a Tax mode:
    • Based on customer location - Uses the VAT taxation rate of the customer's country.
      • Select a VAT tax category for the event function. This is required if the event function is taxable and taxed by customer location. Otherwise, the option is disabled.
    • Based on fixed location - Uses the tax based on the selected VAT tax code.
      • Select a VAT tax code. This is required if the event function is taxable but not tax by customer location, or if the product is taxable by location and the system pricing is defined VAT inclusive. Otherwise, the option is disabled.
  7. Click Save & Close.
Setting up VAT for commerce transactions

VAT taxation for commerce involves applying VAT to product categories, individual products, and shipping and handling charges. Unless a customer has a nontaxable status, VAT shipping and handling taxes are calculated on both taxable and nontaxable product purchases. Whether tax applies depends on the location of the customer relative to the organization:

  • If the customer is in the same EU country, VAT applies.
  • If the customer is in a different EU country but has no VAT number (private person, some types of organizations), VAT applies.
  • If the customer is in a different EU and has a VAT number, VAT does not apply.
  • If the customer is outside the EU, VAT does not apply.

Warning! Tax settings at the product level override those at the category level. That is, if you enable taxes for a category but not for a product in that category, no taxes are calculated. If you disable taxes for a category but enable them for a product in that category, taxes are calculated.

Best practice: Before applying VAT tax codes to products and product categories, consult with an expert on VAT rules and regulations.

Note: You can override any applied VAT taxes at order entry.

Before you begin

  1. Enable the VAT method.
  2. Define the VAT codes.
  3. Define the VAT tax categories. This is only required if you intend to use Tax by Location functionality.
  4. Verify the Default country for the website (in the Staff site, go to Settings > Contacts > General).
Applying taxation to a product

Do the following to apply taxation to a product:

  1. From the Staff site, go to Commerce > Find products.
  2. Select the desired product, then select Edit.
  3. Click the Accounting tab.
  4. Enable Taxable.
  5. Select a Tax mode:
    • Based on customer location - Uses the VAT taxation rate of the customer's country.
      • Select a VAT tax category for the event function. This is required if the event function is taxable and taxed by customer location. Otherwise, the option is disabled.
    • Based on fixed location - Uses the tax based on the selected VAT tax code.
      • Select a VAT tax code. This is required if the event function is taxable but not tax by customer location, or if the product is taxable by location and the system pricing is defined VAT inclusive. Otherwise, the option is disabled.
  6. Click Save & Close.
Applying taxation to a product category

Do the following to apply taxation to a product category:

  1. From the Staff site, go to Settings > Commerce > Product categories.
  2. Select the edit icon for an existing Product Category.
  3. Enable Taxable. The Tax code field is displayed.
  4. Select a VAT Tax code for the product category.
  5. Click Save.
Applying taxation to a single product

Do the following to apply taxation to a single product:

  1. From the Staff site, go to Commerce > Find products.
  2. Search for and open the desired product, then select Edit.
  3. Click the Accounting tab, then enable Taxable.
  4. Select a Tax mode:
    • Based on customer location - Uses the VAT taxation rate of the customer's country.
      • Select a VAT tax category for the event function. This is required if the event function is taxable and taxed by customer location. Otherwise, the option is disabled.
    • Based on fixed location - Uses the tax based on the selected VAT tax code.
      • Select a VAT tax code. This is required if the event function is taxable but not tax by customer location, or if the product is taxable by location and the system pricing is defined VAT inclusive. Otherwise, the option is disabled.
  5. Click Save & Close.
Applying taxation to shipping and handling charges
  1. From the Staff site, go to Settings > Commerce > System options.
  2. Scroll down to the Add-on charges area.
  3. Enable Apply sales tax to shipping charges and Apply sales tax to handling charges.
  4. Click Save.
Setting VAT data for a contact

Before entering an order for a customer, you need to enter the VAT details for the customer on the Financial tab on a contact's account page. This ensures that these details print on invoices.

Do the following to enter VAT details for a contact:

  1. From the Staff site, go to a contact's account page.
  2. On the Financial panel, select the gear icon. You can edit the items that are displayed on this panel.
  3. Expand the CsNameFin source in the list.

    4. Expanding the CsNameFin property in the panel designer

  4. Drag the following fields to the layout area:
    • Use VAT Taxation - Enable if this customer is not exempt from VAT in all cases, regardless of VAT Rules.
    • VAT Reg Number - Enter the VAT Registration Number for the customer. The VAT Registration Number on the VAT tab corresponds with a customer’s VAT exempt status. If a value is entered in the VAT Reg Number field, a customer will be considered exempt and will not be charged VAT.

      • Note: iMIS only processes VAT Registration Numbers issued by countries within the EU. If you enter a VAT Registration Number for a country outside the EU, VAT processing will be incorrect.

    • VAT Country - Select the VAT country from the drop-down list.