Concepts

Concepts includes general information about Donate Now - Premium's core concepts, including how to manage donation templates, how payment processing works, and what to expect within your iMIS system:

Admin Area - Learn about Donate Now - Premium's admin area, including how to access it, and reference information for each page/section in the admin area.
Ambassadors - All about Ambassador Mode, how to set up fundraising ambassadors with their own template URLs and track dollars raised by ambassador.
Challenges - Working with templates in Challenge mode, which displays a progress tracker towards a monetary or donor count goal.
Giving Dashboard - The Giving Dashboard is a core component of the new iMIS Crowdfunding module. Learn how to maximize usage of this invaluable tool.
Multiple Tributes - A guide to configuring and using multiple tributes, which allows donors to name and send a notification to up to 25 tributes each with a customized gift message.
Recurring Donations - Information on recurring donations, including what to do when a recurring donation notification is missed or does not reconcile.
Payment Processing - An overview of how Donate Now - Premium processes payments, including information and troubleshooting steps for payment failures.
Text to Give - Learn how to hook up a Twilio account with Donate Now - Premium to enable Text to Give!
Rapid Entry - How to use the Rapid Entry template mode to enable your volunteers and event staff to rapidly enter gifts on behalf of your donors.
Financials - Financial account overview, batch / cash account settings, and how these settings relate to donation templates.
Templates - An overview of the template system in Donate Now - Premium, including template settings and example scenarios for how to make the best use of your templates.
Receipts - Receipt and tribute notification template information, including which replacement tokens are allowed in the e-mail templates, can be found here.
Tributes - Information around how Donate Now - Premium handles the concept of tributes, including tribute notifications and tribute contacts.