Invoice Reversals guide

Complexity Beginner
EMS Compatible Yes
iMIS 2017 Compatible No
Actions Insert, Update, Insert / Update

Dues (cash, persisted cash, and accrual) and order invoices can be reversed in bulk using iImport and iUpdate. This functionality allows system administrators to correct invoicing errors or adjust incorrect charges without manually reversing each invoice. Reversal mappings are configurable, enabling organizations to define how different types of reversals are processed. When this source is selected, dedicated fields for processing reversals are displayed and organized into the following tabs:

  • Accrual Reversal - Use for accrual and persisted cash dues.
  • Cash Reversal - Should be used only when the invoice ID begins with CASH (for example, CASH:23415:00000000-0). If the invoice ID does not follow this format, the transaction is treated as an accrual-based invoice. In these cases, use the Accrual Reversal mappings for dues reversals and similar scenarios to ensure the transaction is processed using the appropriate mapping configuration.
  • Order Reversal – Use for order invoices.

Mappings

Review the following required and optional field mappings:

Required

  • Invoice Ref Num - Reference number or ID associated with the invoice.

    • Important! Invoice Ref Num refers to the InvoiceReferenceNumber and/or Invoice ID. It is not the same as the Invoice Number.

Optional

The following fields are optional:

  • Adjustment Date – Date associated with the adjustment.
  • Adjustment Reason – The reason the invoice needs to be adjusted.
  • Ship To Party ID – Specifies the contact or organization that received the shipped items on the original invoice.
  • Do Not Cancel Membership – Prevents the system from canceling or adjusting a membership when the invoice is reversed.
  • Reverse Shipping – Indicates whether shipping charges from the original invoice should also be reversed.
  • Reverse Handling – Indicates whether handling charges from the original invoice should also be reversed.
  • Affects Inventory – Determines whether reversing the invoice updates inventory quantities.