Communications

Leverage state-of-the-art communication tools directly from iMIS that will help you engage your members, donors, and other constituents with dynamic, consistent, and relevant messaging.

With iMIS, you can quickly and efficiently send individual emails or campaigns and then record and track results. From deliveries to opens to unique clicks, you can access and analyze your communications to identify that which works, eliminate that which does not work, and spot emerging trends.

Composing the body of the Annual Conference Invitation communication

Key features

  • Create email communications and previews before sending.
  • Send emails to individuals or segmented lists based on standard or user-defined queries.
  • Create multiple email templates (for example, New Member, New Donor, Board, Committee, and so forth) to ensure list, messaging, and brand consistency.
  • Personalize emails by merging data from iMIS, for example:
    • Name
    • Event for which a contact is registered
    • Dues amount invoiced
    • Donation received
    • Certification achieved
  • Add attachments such as PDFs or static or personalized SSRS reports to emails.
  • Define multiple email types so you can manage communication preferences and unsubscribes.
  • Automatically record sent email details, including the date, sender, and content on individual contact records.
  • Schedule and automate emails such as receipts, account updates, and other system emails with Process automation.
  • Track delivery, open, and click rates for an individual email or email campaign through a real-time dashboard.
  • Monitor and update undeliverable emails.
  • Record email delivery, open, and click rates on individual contact records.

Add-on features

  • Track delivery, open, and click rates for an individual email or email campaign through a real-time dashboard.
  • Monitor and update undeliverable emails.
  • Record email delivery, open, and click rates on individual contact records.