Enrolling a donor with AutoPay

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After AutoPay is configured, donors can begin enrolling themselves with recurring donation payments.

Note: Recurring donations can only be entered through a Give Now page. Recurring donors cannot enroll through the Cart or Enter gifts (Fundraising > Enter gifts) page.

Before you begin, confirm the following:

Note: It is suggested that a donor enrolls themselves with AutoPay, since their credit card details are required at the time of enrollment. It is never recommended that a donor shares their credit card information over the phone or by email.

The following is how a donor enrolls themselves with AutoPay:

  1. From the public website, the donor navigates to the Give Now page.
  2. The donor enters their recurring donation amount.
  3. The donor selects Yes, please make this a recurring gift.
  4. The donor chooses the frequency from the Select a frequency drop-down.
  5. The donor enters their credit card details, then clicks Submit Donation.

Once donors have enrolled with AutoPay, you may need to perform the following tasks: