Adjusting prices and term dates on subscription items

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When joining a new contact or renewing a contact’s membership, staff users with Dues: 4 module authorization level access have the option of editing the price, starting date, or term length of a subscription item or membership.

Even after the renewal or join purchase, staff users can edit the term dates of subscription items.

If the item has already been paid for but you need to adjust the price, you must reverse the payment, then adjust the invoice. See Recording a payment reversal and Adjusting and reversing membership invoices.