Keeping users logged in while navigating through subdomains

If you are using subdomains, you may need to share cookies across the subdomains, so users remain logged in while navigating through the various websites. A subdomain is an additional part to your primary domain name. The following table details examples of domains and subdomains:

Table 1: Viewing the URL, domain, and subdomain
URL Domain Subdomain
example.org example.org  
www.example.org example.org www
members.example.org example.org members

It is important to note that in the examples above, “www” is technically considered a subdomain. Follow the below steps to keep users logged in across the naked domain (example.org) and the subdomain (www.example.org).

To keep users logged in while navigating through subdomains, do the following:

  1. Go to Settings > RiSE > Quick setup.
  2. Enable Share cookies across subdomains.
  3. In the Share cookies across subdomains for these domains text field, enter the domain, separating each domain with a comma (if you have more than one domain). Do not include any subdomains, including ‘www’, in the domain listings.

    4. Example: The website is example.org, and you also use www.example.org and members.example.org. In the Share cookies across subdomains for these domains text field, enter example.org.

  4. Click Save.

Important notes about sharing cookies across subdomains

Keep the following in mind:

  • Do not include any subdomains, including ‘www’, in the domain listings.
  • You cannot share cookies across imiscloud.com subdomains.