Deleting registration options and program items

Event registration options and program items can only be deleted if there were never any registrations recorded for them; this includes if someone was registered and then their registration was cancelled. Even if the registration was cancelled, the registration option or program item cannot be deleted.

Note: If you need to delete a registration option or program item that does contain or once contained registrations, you can instead update the settings to be for staff use only. See Adding program items to an event or Defining event pricing and registration options.

Deleting a registration option

To delete an event registration option, do the following:

1. Go to Events > Find events.
2. Open the desired event and clickEditon the Showcase tab.
3. From the Pricing tab, locate the registration option you wish to remove.
4. Click the Delete link.
5. Click OK when prompted to confirm deletion.

Deleting a program item

To delete an event program item, do the following:

1. Go to Events > Find events.
2. Open the desired event you wish to modify.
3. On the Showcase tab, in the Program section, find the program item to be deleted.
4. Select the program item link to open it.
5. From the drop-down, select Delete.
6. Click OK when prompted to confirm deletion.