Defining event pricing and registration options

Quick Tutorial Full Training

You must define at least one registration option or program item for users to be able to register for your event. For example, you might choose to create several registrations to include different options for your members, students, vendors, staff members, guests, and presenters. Each registration option allows you to set a price and registration cut-off date.

Note: Events with only one registration option do not display the option on the event page because registrants are automatically registered for it. Instead, the registration option is visible in the registrant’s cart upon checkout.

In This Article 

Event - Pricing tab

Do the following to add pricing to an event registration option:

  1. Go to Events > Find events.
  2. Search for an open the event.
  3. From the Showcase tab, click the edit icon.
  4. Click the Pricing tab and define the following:
    • Financial entity - From the drop-down, select a Financial entity to be associated with this event. If this option is left blank, the default Financial entity will be used.
    • Taxation - If you have enabled Canadian taxation or VAT taxation, you can specify the taxation rules to apply. The taxation method is set up for your default organization (Go to Settings > Finance > Financial entities).
      • If your organization uses the Canadian taxation method with either GST or GSTINC as the taxation authority, enter the Tax Authority.
      • Organizations using the GST tax authority can also choose to Tax by Address.
      • If your organization uses the VAT taxation method, specify the VAT rule.
    • Cutoff dates - Enter the Early Cutoff date and Regular Cutoff date for the registration prices, if applicable. The dates entered are inclusive. For example, Early Cutoff date is the last day for the early discount price. If you have entered a cutoff date, save the event before adding registration options.
  5. Select Add new registration option.

Info tab

Enter the general information for the registration option:

  • Registration option code - The code must be alphanumeric, contain no spaces, and be unique among all registration options in the event. After you save the Registration option code, you are unable to change it.
  • Registration option name - The name registrants will see when registering for an event.
  • Description - Visible to registrants when registering for the event.
  • Start date and time / End date and time - The date and time of the beginning and ending of the registration option.
  • Display to staff users only - Enable to secure the registration option for staff users only.
  • Capacity - Maximum number of people allowed to register with this registration option.
  • Print tickets - Enable to allow tickets to be printed for registrants of this registration option. When enabled, a Print tickets button appears on the Dashboard for the event. You can print tickets With badges or Without badges.
  • Category – Designates one or more terms, separated by semicolons, as being relevant categories for this function. For example, if the program item targets both intermediate and advanced practitioners, you might enter Intermediate;Advanced.
  • Track – Designates one or more terms, separated by semicolons, as being relevant tracks for this function. For example, if the function serves both managers and technologists, you might enter Management;Technical.
  • Sort sequence - If there are multiple program items with the same start date and time, you can enter a Sort sequence to determine what order they appear in the program. Program items with the same start date and time will be sorted by this value, lowest to highest (items with a value of 0 will be the first in the order). The date and time range is based on the system Time zone setting.
  • Award continuing education units to attendees when event is closed - Enable to define continuing education unit types and the number of units to be awarded. See Defining and marking CEU attendance on the web for information on setting up CEUs and marking attendance:
    • Continuing education type - Select a CEU type from the drop-down. This drop-down will not display if no CEU types have been defined.
    • Units to award - Enter the number of units to be awarded.

    Note: If this option is enabled and you mark all attendees as absent, you will receive the following message when trying to close an event: All attendees were marked absent for the following functions. Do you wish to close the event anyway?

  • Image - Select an Image to display for the registration option.

    • Note: The maximum supported characters for an event Image file path is 255 characters. Event registration option images support 100 characters.

  • Additional information - Enter HTML text in the Additional information editing panel. There is no limit on size. See Understanding the toolbar icons for more information about how to use the Additional information HTML editor. Event managers can add downloadable content to an event, such as slides or manuals for an upcoming webinar. This allows attendees to view the slides or manual before and after the event. To add downloadable content to an event, use the Content Link Manager.

Registration option - Pricing tab

From the Pricing tab, set the prices and availability for the registration option.

Guest registration

  • Available to guests - Available if Allow adding guests is selected in the event definition. Enable if you would like the Registration option to be available to guests of an event attendee. If there is only one guest registration option defined, that option is automatically selected.
  • Also available to primary registrants - Enable to have the Registration option also available for the person registering for the event.

Default & Members pricing

You can set both Default and Members price fields, so that members can enjoy the benefit of a reduced fee. Note that the price you enter auto-fills the Members price. Leave it (to prevent any discounting) or override the price by lowering the amount, or selecting Comp for those members to not be charged a fee. When your members view an event, they will see only the appropriate fee.

Pricing groups

You can also set additional Pricing Groups for both registration options and program items. These pricing groups allow you to define a regular price, along with early and late pricing for specific groups. See Pricing groups for products and events.

Not Available & Comp

Select whether the function will be made available to the pricing groups in your system by checking or unchecking the Not available option. To make the registration option complimentary, select the Comp option.

Selecting Not available excludes all members of the pricing group from registering, or being registered, with a few caveats:

  • If a contact qualifies for more than one pricing group, and any of the program items are visible, the contact will be able to view the registration options.

    Example: Rush Lincoln is a regular member and part of the South Chapter. He is registering for the Music Educators Conference. The Keeping performance skills sharp program item is not available to the Members pricing group. However, South Chapter members can register at a price of $50. Therefore, Rush will pay $50 in registration fees for this program item.
    If both the Member and South Chapter pricing groups were marked as Not Available, Rush would not be able to register himself for the Keeping performance skills sharp program item.

  • Staff can register a pricing group member, even if Not available is checked.
  • Non-staff users can register a member of an eligible pricing group, even if the event function is not available to them.

Early, Regular, & Late Price

Each pricing group has the following options:

  • Early Price - If you entered an Early Cutoff date for your event, the Early Price fields will be available.
  • Regular Price - This price is available after the Early Cutoff date has passed and until the Regular Cutoff date. If you entered both an Early and Regular Cutoff date for your event, the Regular Price fields will be available.
  • Late Price - If you entered a Regular Cutoff date, Late Price fields will be available.

Income Account

Select an Income Account for each of the pricing groups, so that transactions related to the respective pricing group will be recorded to the specified GL account. Please note the following:

  • If a pricing group's Income Account is set to Default, the income account for the registration option (defined on the Accounting tab) will be used.
  • If the registration option's Income is defined as Default, the pricing group (if also Default) will use the system settings for Income. This is defined in Financial Entities on the Default Accounts tab.

Accounting tab

Financial entity

From the drop-down, select the financial entity to be associated with this function. If this option is left blank the function will use the financial entity defined for the overall event. See Assigning financial entities to transactions for further details.

Tax category

If you have enabled Canadian taxation or VAT taxation in iMIS, you can select the Tax category. The Tax category specifies the taxation rules to be applied. The taxation method is set up for your default organization (Settings > Finance > Financial entities).

Note: See Taxation for more information on setting up Canadian and European (VAT) taxation methods in iMIS.

Canadian taxation

  • GST - If your organization uses the Canadian taxation method with GST as the taxation authority, select GST/HST or PST. If the function is non-taxable, do not select an option. If the function is taxable, select one or both options.
  • GSTINC - If your organization uses the Canadian taxation method with GSTINC as the taxation authority (generally countries in the Asia-Pacific region), select Taxable or Non-Taxable.

VAT taxation

  • If your organization uses the VAT taxation method, select Taxable or Non-Taxable. If the program item is Taxable, enter the VAT Tax Code you want to apply.

    • Charitable item & Fair Market value

    Enable Charitable item if the program item is considered a gift. The fees for the program item will appear in the registrant’s Giving History.

    Note: You must use a charitable financial entity for program items that are considered gifts.

    Only program items marked as Charitable items can include a Fair market value (FMV). The FMV represents the estimated value of any benefits the donor receives in return for their purchase. For example, in an event registration, the tax-deductible amount is typically the registration fee minus the FMV of any included benefits (like meals or gifts).

    Income & Deferred income

    Choose the GL account to assign to the program item. The Default option will use the system default account for events. If needed, you can also choose a Deferred income account to assign to the program item. The Deferred income option is available if you are licensed appropriately. See Deferred income in iMIS.

    Note: These accounts are defined in the GL_ACCOUNT general lookup table. See General lookup tables for more information.

    Questions tab

    Create required or optional questions for a registrant who is registering for this function. In order for responses to each group of questions to be saved, registrants must select Save Response before checking out.

    Note: If you are working with a copied event or used a template to create the event, the event questions are copied over and cannot be deleted. If needed, you can hide questions.

    Reporting on questions

    Event questions can be reported on using the FormDefinitionFieldData and FormFieldResponseData business objects. See Reporting on event questions.

    Creating a new question

    Do the following to create a new question:

    1. Select Add new.
    2. Question - Type in the question.
    3. Required - Enable to indicate that an answer to the question is Required. When the Required option is enabled, system administrators and staff users can submit registrations without answering the required questions, while public users must answer all required questions before submitting.
    4. Hidden - Enable to hide the question from registrants.
    5. Answer Type - Choose the type of answer:
      • Yes/No – The registrant can only select either Yes or No.
      • Numeric integer – The registrant can enter only whole numbers (positive or negative).
      • Numeric decimal – Registrant can enter any number with up to four decimal places. If more are entered, they will be truncated to the fourth place (not rounded).
      • Single-line text – The registrant can enter an answer of only one line in a text box.
      • Multi-line text – The registrant can enter lengthy answers in a multiple-line text box.
      • Dropdown list – The registrant can select one of several listed options as defined in a drop-down list.
        • Defined by explicit list - Event organizers configure drop-down list explicitly, defining each option manually:
          • Display Value - The Display Value field determines the text seen by registrants.
          • Data Value - The Data Value field is only used in the database. For example, if you chose to display long sentence answers to registrants, the Data Value field would enable you to record abbreviated versions of those options in the database.
        • Defined by query - Define a static group of list options for an individual question through a pre-arranged query.

    Modifying questions

    • To adjust an existing question, click the edit icon on the question row.
    • To change the presentation order of your questions, click the up and down arrows on the questions tab.
    • The modifications made on the Questions tab determine the content viewed by registrants after they have added a program item to their itinerary.
    • If a system administrator makes changes to forms while a registrant is completing a form, it is possible that either the question or the registrant response will be lost. Make your changes and updates at a time that few people will be registering.

    Program options tab

    From this tab, you can configure how each program item will display for this registration option:

    As an event planner, you can easily customize how program items should display for each registration option. You can define the display options from the context of a specific registration option or a specific program item. For example, you can configure the guest registration option to only display the guest-allowed program items.

    For each registration option, choose how the current program item should display when a registrant chooses this registration option:

    • Display and allow user to add/remove – The current program item displays the registration option, and the registrant can register for it. This option is available only if the item allows registration.
    • Display and do not allow user to add/remove – The current program item displays for the registration option, however, staff users can register contacts for the program item. The setting is still honored for public users who will be unable to register for the program item.
    • Do not display – The program item does not display for the registration option. However, staff users can view the program item. The setting is still honored for public users.

    When Register by default? is selected and either Display and do not allow user to add/remove or Do not display are chosen, registrants will be auto-enrolled for that program item.

    Note: When a registrant selects a different registration option, program items added to registrations by default are not automatically removed.

    Plan tab

    See Specifying resources for an event.