Overriding event pricing

Training Course

If you are a staff user, you can manually override event pricing to give your organization’s members (and non-members) one-time discounts on event admission options and related program items. Admissions and program items can then be added to the cart with the price override included. This can also be done working On behalf of a user.

Do the following to override the price of an event registration:

  1. Go to Events > Find events, and then search for the event.
  2. Search for and open the event.
  3. Begin working On Behalf Of the registrant.
  4. Click the Register button.
  5. Select an Admission option.
  6. Manually edit the price in the editable Price field. Click Revert to original price if you want to return to the original price.
  7. Click Update.
  8. (optional) Repeat this step for any program items you have added to the user’s itinerary, and would like to override. Click Update for each overridden program item.
  9. Click Check Out & Confirm Registration when you are ready to check out with the new prices.
  10. Once in the cart, you will see the new price under Items. You can proceed through checkout as normal.

Note: After a price is overridden, no further discounts or promotions can be applied.