Setting primary organization

Add a contact to an organization from the contact's or organization's account page.

Adding a contact to an organization from the contact account page

Contacts can add themselves to an organization from their account page or a staff user could do it for them

Contact adding themselves to the organization

Instruct the contact to add themselves to an organization through the following steps:

1. Navigate to your account page.
2. Select the edit icon next to your name.
3. From the Primary organization field, search for the organization.
4. Click Save & Close.

Staff user adding the contact to the organization

Note: Administrators cannot add contacts to an organization using this method and must add a contact from the organization account page.

Do the following to add a contact to an organization from the contact's account page:

1. As a staff user, navigate to the contact's account page.
2. Next to the contact's name, select the edit icon.
3. From the Primary organization field, do one of the following:
   • If the organization already has a contact record, you can begin typing the organization name in the Primary organization field and then select the organization name from the drop-down.
   • If the organization does not have a contact record, create the organization record first, then return to the contact's account page to add the Primary organization. If adding a contact record for the organization is not desired, you can simply type the name of the organization into the Primary organization field.
4. Click Save & Close.

If you delete or change a person's Primary organization, they are completely removed from that organization.

Note: To clear out an existing name or filter, delete all of the characters in Primary organization.

Adding a contact to an organization from the organization account page

Note: Administrators can only add contacts to an organization using this method.

Do the following to add a contact to an organization from the organization account page:

1. As an administrator or staff user, navigate to the organization's account page.
2. Click the Contacts tab.
3. Select Add contact.
4. (Staff users only) Search for the contact or add a new contact, then click Save.
5. (Administrators only) Add a new contact using the available fields, then click Save.

Note: As a security precaution, administrators cannot search for contacts. This ensures they do not have access to all contact records in iMIS, including those they should not have access to. When an administrator is adding a new contact, no duplicate checking is performed, so the method above may cause duplicate contact account pages to be created. To avoid duplicate records, have the contact add themselves to the organization from their account page.

Staff users can change the displayed Primary organization for a contact without altering the contact's Primary organization ID. Contacts will continue to be a member of their primary organization but display a different organization name on their record.

Public users can change the company name for their record or other records for which they have edit permissions if the option Allow all users to link to an organization is selected (Settings > Contacts > General).

To change the way an organization's name is displayed on a contact's record, do the following:

1. Navigate to a contact's account page.
2. Edit the Contact Mini Profile.
3. In the Organization display name field, enter the desired organization name to be displayed for the contact.
4. Click Save & Close.

To change a member's role or title, do the following:

1. Navigate to the organization profile page.
2. Click the Contacts tab.
3. Locate the member you would like to edit, then select their current role.
4. From the Group member detail window, you can edit the Role and Title.

Removing a contact from an organization also removes their defined Title. The following confirmation message displays. For more information on how to remove a primary organization from a contact’s account page, please see Changing the displayed Primary organization name.

For this functionality to be available, the Disable auto flow down of organization address information setting (Settings > Contacts > System options) cannot be enabled.

The company’s address will flow down when the contact’s primary organization is updated in one of the following locations:

• Contact Mini Profile
• Company's Roster
• Merging the contact’s primary organization into an organization with a different address

Changing the primary organization from the Contact Mini Profile

Choosing a new Primary organization from the contact’s Mini Profile will allow the staff user to update the contact’s address or leave the address unaltered.

If the Staff user decides to not update the contact’s address to match the primary organization’s address, the information message reflects that decision.

Changing the primary organization from the company roster

When a contact is added to an organization’s roster as a member, staff users have an option to update the contact’s address to match the new primary organization’s address or leave the address unaltered.

If the Staff user decides to not update the contact’s address to match the primary organization’s address, the information message reflects that decision.