Using conditional functions in alerts

Syntax of conditional functions

To insert a conditional function in the HTML body of one of the supported areas, use the syntax:

{if (conditions)}
     Text or HTML to appear if condition is true
{/endif}

If the conditions evaluate to FALSE, then the text or HTML is not shown.

Available conditional functions

This section covers the specific conditional functions supported in alerts, communication templates, Data Showcase, and Query Template Display.

Important! All conditional functions are case sensitive and must be upper case.

COUNT

Counts the number of items in a collection and returns an integer value.

Example:

{if (COUNT(#party.AdditionalAttributes) GT 0 AND #party.AdditionalAttributes[1].Name EQ
'IsMemberRecord' AND #party.AdditionalAttributes[1].Value EQ true)}
Is a member.
{/endif}

LENGTH

Determines the length of the value and returns it as an integer.

Example:

{if (LENGTH(#query.TAX_EXEMPT) GT 0)}
Contact is tax exempt.
{/endif}

ISTRUE

Tests whether the specified parameter is true.

Example:

{if (COUNT(#party.AdditionalAttributes) GT 0 AND #party.AdditionalAttributes[3].Name EQ 'IsMember' 
      AND ISTRUE(#party.AdditionalAttributes[3].Value))}
Contact is a member.
{/endif}

ISFALSE

Tests whether the specified condition is false.

Example:

{if (ISFALSE(#query.IsMember))}
Contact is not a member.
{/endif}

ISNULLOREMPTY

Indicates whether the specified string is null or empty. Returns true if the value parameter is null or an empty string; otherwise, false.

Example:

{if (ISNULLOREMPTY(#query.Website))}
Please add your website!
{/endif}

ISNOTNULLOREMPTY

Indicates whether the specified string is not null or empty. Returns true if the value is not null or empty; otherwise, false.

Example:

{if (ISNOTNULLOREMPTY(#query.PaidThrough) AND #query.PaidThrough LT Now)}
Contact is not yet expired.
{/endif}

DAYSBETWEEN

Returns the number of days between two dates as an integer value.

Example:

{if (DAYSBETWEEN(#query.RenewedThrough, #query.PaidThrough) GT 90)}
Member is due for renewal.
{/endif}

DATE

Makes sure date or literal date value is culture safe.

Example:

{if (ISNOTNULL(#query.JoinDate) AND (#query.JoinDate GTE DATE('12/31/2021')))}
2022 MEMBER
{/endif}

CONTAINS

Checks whether a particular sequence of characters is part of a given string. Case is ignored and true or false is returned.

Example:

{if (CONTAINS(#query.JoinDate, '2022'))}
New member in 2022.
{/endif}

NOTCONTAINS

Checks whether a particular sequence of characters is not part of a given string. Case is ignored and true or false is returned.

Example:

{if (NOTCONTAINS(#query.City, 'Austin'))}
Member is not an Austin resident.
{/endif}

STARTSWITH

Check whether the beginning of the current string instance matches with a specified string or not. Case is ignored and true or false is returned.

Example:

{if (STARTSWITH(#query.City, 'Aus') OR STARTSWITH(#query.City, 'Dal') )}
Member may live in Austin or Dallas.
{/endif}

ENDSWITH

Check whether the end of the current string instance matches with a specified string or not. Case is ignored and true or false is returned.

Example:

{if (ENDSWITH(#query.FullName, 'Smith') OR ENDSWITH(#query.FullName, 'Richards') )}
Last name ends with Smith or Richards.
{/endif}

The letter expressions are case sensitive and must be upper case. The following are acceptable condition operators:

• GT - Greater than
• GTE - Greater than equal to
• LT - Less than
• LTE - Less than equal to
• EQ - Is equal
• EQUALS - Is equal
• NEQ - Not equal
• OR - Logical Or
• AND - Logical And
• == - Is Equal, but preferred syntax is EQ
• != - Not equal, but preferred syntax is NEQ
• || - Logical Or, but preferred syntax is OR

Example: The association is offering a gift to members and donors on their birthday and is customizing the gifts based on their age. If they are over 25, they will receive a Gold gift, and if they are under 25, they will receive a Silver gift.

Do the following to update the out-of-the-box birthday alert to display a conditional gift based on age:

1. Go to RiSE > Process automation.
2. From the search, locate the Contact birthday alert.
3. Select the Name of the alert to open it for edit.
4. Click the Alert tab.
5. Click the HTML tab.



6. Directly under Today is {#Birthday.FirstName}'s birthday, paste the following:

{if (#Birthday.CurrentAge) GTE 25}
    Send them a Gold Gift!
{/endif}
{if (#Birthday.CurrentAge) LTE 25}
    Send them a Silver Gift!
{/endif}



Continue customizing the alert message.
7. Click Save & Exit.

The alert displays on the member’s account page on their birthday and conditionally displays a Gold or Silver message based on the age defined in the function defined in the alert.